SOCIAL LENZ STUDIO, LLC.
Privacy policy.
Effective date: October 29, 2026. Optional analytics loads only after affirmative consent.
Social Lenz Studio is operated by SOCIAL LENZ STUDIO, LLC. in Miami, Florida. This policy describes how we handle information through this website and project inquiries. For privacy questions or requests, contact angel@sociallenzstudio.com.
Information you provide
When you send a project inquiry, we receive your name, email address, selected service and project description. You may also provide your business, phone, current website, estimated budget, timeline, how you heard about us and a referral name. Please do not include passwords, payment details, medical records, government identifiers or other sensitive information.
How we use an inquiry
We use this information to understand your project, respond, discuss services and manage the prospective client relationship. We may also retain relevant information for legitimate business needs, resolving disputes, preventing abuse or meeting legal requirements. Sending an inquiry does not subscribe you to marketing emails.
Our inquiry workflow
Your browser sends the inquiry to our website handler, which validates it and forwards it securely to our Google Apps Script integration. The integration records it in our existing Google Sheets CRM and uses Resend to send your confirmation and an internal notification. A stable inquiry identifier helps reduce duplicate processing. A provider accepting an email does not guarantee its delivery to your inbox.
Resend open and click tracking remain off. Email addresses, inquiry content and delivery information still need to be processed to send and troubleshoot these service messages. Copies can remain in our business mailboxes and the mailbox you use.
Website and service providers
We use ChatGPT Sites hosting and Cloudflare infrastructure, Google Sheets and Apps Script, Resend for transactional email, and our business email provider. The site also loads Google Fonts. These providers may process technical connection information, such as IP address, browser details, request times and requested URLs, to deliver, protect and operate their services. We have not established a single retention period covering every provider log or backup.
Provider information: OpenAI, Cloudflare, Google, and Resend. Linked sites have their own practices.
Optional analytics and campaign information
Google Analytics 4 loads only after you choose Accept analytics or save preferences with analytics enabled. It supports page-view measurement and related visit, session, engagement, browser/device and discovery information. Optional automatic form, search, scroll, outbound-click, video, download and history-based page-view measurement is disabled. We do not describe this measurement as completely anonymous. Advertising personalization and Google signals are excluded from this setup.
Optional automatic campaign attribution also requires your opt-in. After consent, we keep only recognized campaign labels, approved public page paths and recognized referring-site origins. Unknown or unrecognized values are discarded. We do not reconstruct browsing activity from before consent. Available optional attribution can accompany an inquiry into the CRM and internal notification. Your manually selected lead source remains separate and works without analytics consent.
Inquiry contents, contact information and CRM identifiers are excluded from the Analytics setup. Avoid including personal information in campaign links. Technical filtering reduces exposure; it does not replace careful handling of information.
Your privacy choices
Accept and Reject are equally accessible. Rejecting, ignoring or closing a choice does not imply consent. You can browse and submit an inquiry without optional analytics or campaign attribution.
We remember your selection in first-party browser storage for no more than 180 days. You can change or withdraw it anytime using Privacy choices in the footer. Withdrawing stops future optional collection in this browser and removes accessible Analytics cookies and stored campaign context. It does not automatically delete an earlier inquiry or information already received by a provider. Clearing browser storage can reset your choice. If storage is unavailable, optional collection stays off.
Retention and deletion
Our retention rule for non-client prospect records is 12 months after the last meaningful interaction, unless a legitimate business or legal requirement justifies keeping specific information longer. A meaningful interaction is substantive project communication, an agreed follow-up or a substantive business decision; automatic confirmations and passive website visits do not restart that period. If no meaningful interaction follows an inquiry, the period starts on the inquiry date.
This policy calls for quarterly manual reviews of eligible records across the CRM, correspondence and related systems, followed by authorized deletion or a documented exception with a further review date. There is no automated deletion process. The 12-month rule does not mean every copy is automatically erased on its anniversary. Provider logs, backups and legal preservation requirements can affect removal timing.
Paying-client records are handled separately. A uniform paying-client retention schedule has not yet been established; contractual, accounting, dispute and legal needs can affect what must be retained. We do not promise a fixed deletion date for client records, provider logs, backups or records we are required to preserve.
Requests and access
Email angel@sociallenzstudio.com to ask about your information, request correction or deletion, or raise a concern. We may need enough information to verify that a request concerns your records. Please do not send sensitive identity documents unless we explain why they are needed. Applicable rights and exceptions depend on your location and the law that applies.
Access depends on the authorized business accounts and providers supporting the workflow. We use HTTPS and server-side integration credentials, but no online system can guarantee complete security. We do not assert unverified certifications, universal compliance, a provider location, or an instant deletion guarantee.
Updates
We will update this policy and its last-updated date when our practices change. New purposes or providers may require updated information and choices.